Frequently asked questions
Everything you need to know about AppointDash
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General
What is AppointDash?
AppointDash is a WordPress plugin that lets service-based businesses — salons, spas, dental clinics, fitness studios, consultants, and more — offer online appointment booking directly from their website.
Do I need any coding experience to set it up?
No. AppointDash works with native blocks for WordPress and Elementor, plus shortcode support for any theme, so you can add a booking calendar to your site without touching code.
Does it work with my existing WordPress theme?
Yes. AppointDash is built with page builder support in mind, so it integrates with most standard WordPress themes and popular builders like Elementor.
Booking & scheduling
Can I add multiple staff members or locations?
Yes. You can add unlimited staff members, each with their own services and hours, and run multiple business locations, each with its own schedule and team.
Does it support recurring appointments?
Yes. Clients can book a recurring series — weekly, biweekly, or monthly — in a single booking.
Can customers book in their own timezone?
Yes. AppointDash automatically detects the customer’s timezone and displays availability accordingly.
Can I limit how many people book the same slot?
Yes, with Group Bookings you can set a maximum capacity per time slot — useful for classes, workshops, or group events.
Payments & pricing
What payment methods are supported?
AppointDash integrates with Stripe, PayPal, and WooCommerce, so you can accept payments however your customers prefer.
Can I charge deposits or cancellation fees?
Yes. You can set deposit or full payment requirements. Amount can be entered in percentage also.
Can I sell packages or bundles of sessions?
Yes. You can create prepaid bundles or packages that customers purchase once and redeem over multiple visits.
What’s the difference between the Pro, Plus, and Ultimate plans?
All three tiers include the full feature set — the difference is in scale and support level, such as number of sites (1/10/100), or priority support. Check the pricing page for the exact breakdown.
Notifications & communication
How are appointment reminders sent?
AppointDash sends automatic email, SMS, and WhatsApp notifications for confirmations, reminders, and cancellations to help reduce no-shows.
Can customers manage their own bookings?
Yes. Each customer gets access to a personal dashboard where they can view, reschedule, or cancel their own appointments.
Integrations
Does it sync with Google Calendar?
Yes. AppointDash offers two-way Google Calendar sync, so staff availability always stays accurate.
Can I offer virtual appointments?
Yes. AppointDash integrates with Zoom and Google Meet, automatically generating a video link for every online appointment.
Can I connect it to other tools I use?
Yes. Webhooks let you push booking data to external tools the moment a booking is placed.
Support
What support is available if I run into issues?
All plans include support, with faster response times available on higher tiers through priority support.
Is there a free trial or money-back guarantee?
Yes — AppointDash offers a 30-day money-back guarantee, so you can try it risk-free.
Still have questions?
Our team is happy to help you figure out if AppointDash is the right fit.
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